Our Process
Schedule Repair
No more waiting - simply schedule your device repair at a time
Visit Store
Visit store - Come on down to your nearest Genius store at the time scheduled by you.
Device Repair
Device repair - Our certified technicians will inspect and repair your device to be fully functional
Collect & Pay
Collect & Pay - Collect your device and pay- it's as easy as that.
Package Your Device
Package your device safely using bubble wrap or a newspaper. Only battery & handset
Ship Your Device
Ship your device via courier service get a tracking number, we are not responsible for the loss.
We Receive Your Device
As soon we receive your device, you get an email confirmation, and begins the diagnosis process.
We Fix & Send You Back
We start repair on the same day & ship it back to you as soon as possible & you receive tracking no.
Find your nearby Genius Phone Repair Store
View StoreWhy Choose Genius Phone Repair ?
Certified Technicians
All our technicians go through rigorous training before advancing to more difficult repairs. We have three levels of technicians to insure your device is in good hands.
Protection Plan
At Genius, we care about you and offer solutions to help you protect your device. We offer a full range of screen protectors, cases, and screen insurance for your devices.
Excellent Customer Service
Our priority is to give EACH customer the absolute best experience when they visit Genius Phone Repair. We make sure the repair is as quick and easy as possible!
Lifetime Warranty *
Since we use quality parts & certified technicians, we can offer a Lifetime Warranty against defects with each repair.
Express Service *
Most of our repairs are done in 2-3 hours, but we also offer an Express Service! Our Express Repair service puts your repair at the front of the line to get you in and out fast!
Genuine Parts
At Genius, we take pride in our part selection and supplier. We use A+ grade parts and make sure they are working properly before installing them on your device.
Get a $10 e-voucher to use on your first repair of $100 or more!
Register for the Genius Concierge Program and Receive $10 Off your first repair.
Join our FREE loyalty program, available both instore and online.
Select any store you want and leave it to us-- our super helpful staff will handle it
That's all you need to do to earn $10 off your first repair of $100 or more!
Register NowOur Customers Speak
Contact
Store Hours
All Stores are open Monday - Friday, 10 AM - 7 PM Saturday - 10 AM - 5 PM Sunday - 12 PM to 5 PM
Phone
(855) 349-2235